Privacy Policy

At PAULZUWA Plumbing Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following information when you contact us, request a service, or visit our website:

Name, address, phone number, and email address
Details about your property and service requirements
Payment information (processed securely through trusted providers)
Website usage data (such as cookies and analytics)

2. How We Use Your Information

Your information is used to:

Provide plumbing and heating services you request
Communicate with you about appointments, quotes, and updates
Process payments and issue invoices
Improve our services and website experience
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

Trusted service partners (e.g., payment processors, IT support)
Regulatory bodies if required by law
Emergency services if necessary for safety reasons

4. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

5. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request corrections or updates
Ask us to delete your information (where legally possible)
Withdraw consent for marketing communications

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us